'Help for sports clubs & volunteers in Wales'

People In Your Club

Remember that thousands of people up and down our wonderful nation give up their free time to coach, wash kit, manage teams, chair committees and to do all the other jobs required in a busy club. And why? So that others have the chance to play sport.

This section is all about putting the people in your club at the heart of what you do, because Welsh sport happens, come rain or shine, because of its people.

Support your volunteers as best you can and give your members the greatest experience possible, and you are on the fast track to success. Let’s face it, the health of our nation is in their hands!


Give to Gain – Wales’ Sporting Principles

Sport Wales, together with the sports sector in Wales, has developed a set of principles setting out what we all want to achieve with sports volunteering in Wales. They are what we call our Give to Gain principles:

  • Volunteers know exactly what is expected of them
  • Volunteers are valued, developed and supported
  • The mutual benefits of volunteering are clear to everyone

But it is the actions, and not the words, that make the difference. It is saying a simple ‘thank you’ to show someone they’re valued, or the ‘are you ok?’ chat with the volunteer who seems to do everything.

So, how will you act today?


Sport Wales - A Sporting Workforce for Wales

Supporting People

Supporting Volunteers

Once you have recruited new volunteers, you need to train and support them. And a good induction is a great way to kick things off. It ensures volunteers are able to contribute quickly and feel part of the club.

This simply means taking time to make sure the new volunteer:


A well-organised induction can provide volunteers with the support they initially require and can quickly make them feel comfortable in their role. It should not just be a tick box exercise of providing policies to read. Give this some thought as to how it should work in your club and you’re more likely to retain your volunteers for longer. 

The Wales Council for Voluntary Action has a useful information sheet on how to recruit, select and induct volunteers. Check it out!

Remember to Check-in with New Volunteers

After the initial induction, volunteers should be given the opportunity to try out the type of work they will be doing and be offered training, if required. Working closely with new volunteers, will help you to have a better picture of how they work, what support they will need, and what they are hoping to gain from the experience.

As a result, it’s a good idea to keep up to date with what training courses are available to your volunteers. Make sure you check in regularly with your national governing body and Local Authority sports department. Sport Wales may even be able to help cover the cost of training via their Community Chest grant scheme. 


What Can Volunteers Expect?

A sports club has a number of rights and responsibilities, and therefore all volunteers have the right to:

  • know what is expected of them in line with the Give to Gain principles e.g. code of conduct and role descriptors
  • clearly specified lines of support and supervision
  • be shown appreciation
  • a safe environment
  • to know their rights
  • be paid expenses
  • be trained
  • be free from discrimination
  • be provided with opportunities for personal development


Meanwhile, organisations expect volunteers to:

  • be reliable
  • be honest
  • respect confidentiality
  • make the most of training and support opportunities
  • carry out tasks in a way that reflects the aims of the club
  • operate within the agreed guidelines and remit


Further Information


Learn how to retain your people



Get in touch with our friendly team



Check out these useful documents