'The Ultimate Club Kitbag'

Training & Events

How to keep your members happy

Time: 18.30 - 20.30

Venue: Carmarthen Leisure Centre, Carmarthenshire

Contact Phone: 079719857367

Contact Email:

Contact Person: Kate Williams

Workshop Outcomes:

  • Identify the club’s USP
  • Understand who the club’s customers are and the benefits of understanding them
  • Identify how a club can improve customer experience
  • Create an action plan to improve customer experience with the club
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